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Customer-Supplier Relationships -A Toolkit for better practice (BG 15/2003)

Features

BSRIA guide and toolkit which can help you improve the way your organisation works and the way you deal with your customers and suppliers. The guide contains 13 tools that businesses should use to improve their customer-supplier relationships. 

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Full description

BSRIA guide and toolkit which can help you improve the way your organisation works and the way you deal with your customers and suppliers. The guide contains 13 tools that businesses should use to improve their customer-supplier relationships. Linked to the case studies, the tools can save money, time and effort by challenging the way the businesses work and suggesting different ways this can be improved. The tools are designed to be self-contained, with their own introductions, methodologies, checklists or pro-formas. By using this guide and the tools contained within it, any specialist-engineering organisation can improve its customer-supplier relationships and thereby enhance its efficiency and effectiveness.

Publication details

AuthorChurcher D.
PublisherBSRIA
ISBNOld 0860226247 New 9780860226246
No. of pages77
Number of books in set1
Date publishedOctober 2003

FAQs

If you have any specific questions about this publication please contact our Publications Manager David Bleicher on +44 (0)1344 465529 or david.bleicher@bsria.co.uk

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