• Benchmarking
• Network members

Operation and maintenance (O&M) benchmarking network

How do you measure your building's performance?

Benchmarking can help you identify gaps in your building performance and the industry averageThe BSRIA O&M benchmarking network provides up-to-date information and benchmark data in buildings across a range of industries (download application form). Data is broken down by type, size and geographical location of building for easier comparison. We also run regular events and seminars on key industry topics.

Building operators join our network because it helps them make like-for-like comparisons with their peers and identify areas to:

• save energy
• reduce maintenance costs
• improve efficiency
• improve service

Click below to take part in our current survey:

• Total FM client satisfaction

View summaries of our most recently published data:

• Overall operation and maintenance benchmarking
• M&E maintenance client satisfaction
• Total FM client satisfaction
• Energy management survey

Seminar Programme

We run a regular series of events covering key topics for building operators.  The next seminar is on the important subject of Legal Compliance on 16 July at the Savoy Place, London.

Download presentations from our latest seminar, 'Successful Partnership in FM':

• Partnership performance in FM - FM Guru
• Implementing PAS 11000 collaborative business relationships - EMCOR
• Measuring to manage - CISCO
• Measuring to manage - Procore
• Do you see what your client sees? - BSRIA
• Partnering: what a client requires - BSRIA
• Partnering: a service provider point of view - Balfour Beatty WorkPlace

We also run specialist interest groups for people operating similar types of buildings.