• Benchmarking
• Network members

Operation and maintenance (O&M) benchmarking network

How do you measure your building's performance?

Benchmarking can help you identify gaps in your building performance and the industry averageThe BSRIA O&M benchmarking network provides up-to-date information and benchmark data in buildings across a range of industries (download application form). Data is broken down by type, size and geographical location of building for easier comparison. We also run regular events and seminars on key industry topics.

Building operators join our network because it helps them make like-for-like comparisons with their peers and identify areas to:

• save energy
• reduce maintenance costs
• improve efficiency
• improve service

Download our 2011 M&E maintenance client satisfaction KPIs results wallchart.
Take part in the 2012 client satisfaction survey now and receive a wallchart of the results on publication.

Seminar Programme

We run a regular series of events covering key topics for building operators.

Download presentations and documents from our latest seminar, 'Inspiring sustainable maintenance':

• Speaker profiles
• Sustainable facilities management (summary document) - George Adams, Vice President CIBSE
• Thinking differently about sustainability - Paul Chiplen, CO2Balance
• Funding for retrofit - Mark Wray, TSB
• Auditing sustainable maintenance - Jo Harris, BSRIA
• Embedding sustainability in maintenance contracts - Kate McCormick, SPIE Matthew Hall
• Water white paper response - Chris Northey, BDSP
• The Emu project - Russell Smith & Hilary Pape, University of Bradford

We also run specialist interest groups for people operating similar types of buildings.