Soft Landings

BSRIA provides expert support services and facilitation and a level 1 training course to ensure a successful Soft Landings project.

Soft Landings will recognise and overcome problems beyond building handoverSoft Landings means designers and constructors staying involved with buildings beyond practical completion. This will assist the client during the first months of operation and beyond, to help fine-tune and de-bug the systems, and ensure the occupiers understand how to control and best use their buildings.

About the Soft Landings Process

Soft Landings documentation extends the duties of the team during handover and the first three years of occupation, following:

Stage 1: Inception and briefing
More time for constructive dialogue between the designer, constructor and client.

Stage 2: Design development and review
Brings the entire project team together to review insights from comparable projects and detail how the building will work from the point of view of the manager and individual user.

Stage 3: Pre-handover
Enables operators to spend more time on understanding interfaces and systems before occupation.

Stage 4: Initial aftercare
Continuing involvement by the client, design and building team benefiting from lessons learned and occupant satisfaction surveys.

Stage 5: Years 1 - 3 extended after care and POE
Completing the virtuous circle for future projects, to close the loop between design expectation and reality.