Annual M&E service provider customer satisfaction surveyApril 2012
Do you know how your M&E service providers compare with the industry average?
BSRIA is now undertaking its 9th annual customer satisfaction study of mechanical and electrical maintenance service providers. The results, not widely available anywhere else can be used as a tool to influence your service provider and aide your management of them.
To take part, complete and submit the straightforward questionnaire. It should take you no longer than five minutes to complete. In return we will send you a complimentary Key Performance Indicator (KPI) wall chart of the results. All responses will be treated in the strictest confidence; names will not be published.
Don't forget to print a copy of your survey before submission for easy comparison when you receive the wall chart.