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Total Facilities Management Client Satisfaction Survey |
Please tick the box which closely matches your opinion of your service providers performance. |
To grade your response: 1 is the lowest score e.g. under performing and 10 is exceeding expectations. A score of 8 or more is considered a good score. |
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How well do you feel your service provider understands your organisation and its culture? |
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What is your level of overall satisfaction of your service provider? |
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If your contract were to be retendered would you be happy to accept a tender from your current service provider? |
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Have changes in key personnel (if any) affected the quality of service delivered? |
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Type of organisation you work for? |
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Where is your facility located? |
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Thank you for taking the time to completing this questionnaire, your wallchart will be forwarded to you. |
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